Privacy Policy

At BIG PICTURE We Respect the Privacy of Our Clients and Their Customers.

Big Picture Marketing Strategy & Research. ("BIG PICTURE"), ("BIG PICTURE") is committed to respecting the privacy rights of survey respondents and other on-line users of BIG PICTURE's services. In general, BIG PICTURE's Privacy Policy governs the collection, use, retention and security of information gathered from survey respondents and other on-line users of BIG PICTURE's services. BIG PICTURE does not disclose any personally identifiable information about survey respondents to third parties, except in reporting the survey responses to BIG PICTURE's clients or as required by law or legal process. Personally identifiable information means information that individually identifies you, such as your name, address, email address or social security number.

What Kind of Information Does BIG PICTURE Collect?

BIG PICTURE collects a wide range of information about survey respondents depending on the information needs of our clients requesting the surveys. For example, survey respondents may be requested to provide certain personally identifiable, financial or demographic information, as well as specific opinions about a variety of goods and services. Responses to all survey questions are completely voluntary. A survey respondent should only provide responses to questions they are comfortable answering and survey respondents may decline to answer any survey question.

What Does BIG PICTURE Do With Respondent Information?

BIG PICTURE reports information gathered through the survey (demographic data, preferences, etc.) to BIG PICTURE's clients. Any information you voluntarily disclose in the survey will be provided to the commissioner of the survey. BIG PICTURE does not disclose a survey respondent's personally identifiable information to any clients or third parties other than the commissioner of the survey.

What Additional Information Does BIG PICTURE Collect From Survey Respondents?

BIG PICTURE's servers automatically recognize a survey respondent's domain name and IP addresses (the number assigned to computers on the Internet). No personal information about a survey respondent is revealed in this process. BIG PICTURE may also gather anonymous "traffic data" that does not personally identify a survey respondent, but that may be helpful for marketing purposes or for improving the services BIG PICTURE offers.

From time to time, BIG PICTURE may use the standard "cookies" feature of major browser applications that allows BIG PICTURE to store a small piece of data on your computer about your interaction with our website. BIG PICTURE does not set any personally identifiable information in cookies, nor do we employ any data capture mechanisms on our website other than cookies. Cookies help us learn which areas of our website are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our website may be diminished and some features may not work as they were intended.

BIG PICTURE Respects Your Solicitation Preference.

BIG PICTURE honours respondents' requests to be excluded from marketing solicitations. To be removed from this mailing list simply email simply click on the following link http://bigpicture.ongoing.co.nz/contact/  and submit your email address for removal.

BIG PICTURE Provides Security Safeguards to Protect Respondent Information.

BIG PICTURE is committed to handling the personal information and data of survey respondents with care and integrity. BIG PICTURE uses industry standard security practices to protect such information and data. However, regardless of the security protections and precautions BIG PICTURE undertakes, there is always a risk that personal data may be viewed and used by unauthorized third parties as a result of collecting and transmitting your data through the Internet.

How Does BIG PICTURE Resolve Disputes Concerning its Privacy Policy?

If you have any complaint concerning how BIG PICTURE has handled your personal information, please contact BIG PICTURE immediately and BIG PICTURE will make every reasonable effort to address and resolve your concerns. In the event that BIG PICTURE is unable to resolve your concerns, BIG PICTURE has further committed to refer unresolved privacy complaints to the Research Association of New Zealand.  If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by BIG PICTURE, please visit the MRSNZ web site at http://www.mrsnz.org.nz/Industry-codes  for more information and to file a complaint.

How Can You Contact BIG PICTURE?

If you have questions about BIG PICTURE's Privacy Policy, BIG PICTURE's practices related to the handling of data from survey respondents, or if you would like to have BIG PICTURE remove your information from our database, please feel free to contact BIG PICTURE at the following address:

Big Picture Marketing Strategy & Research 

130 – 138 St Georges Bay Road
Parnell, Auckland 1052
09 3592020
www.bigpicture.co.nz

Privacy Policy is effective as of April 10th 2017